Hi, I'm Heather. I'm glad you're here.

01

My job

What I actually do

I'm a REALTOR® and associate broker with The Cavender Team at eXp Realty, based in Warsaw, Indiana, licensed since 2016. I help people sell and buy homes across Kosciusko County and Northern Indiana.

My job isn't really to sell homes. It's to make complicated decisions feel manageable. People don't usually need someone to tell them what to do. They need someone who can educate them, help them see options they didn't know existed, and give them enough confidence to make the decision that's right for them.

Growing up in a military family meant moving every three years, sometimes sooner. Constantly being the new person taught me how to build relationships quickly, find common ground with people, and make others feel comfortable.

It's a big part of why I love helping people relocate. I know what it feels like to land somewhere you don't know yet, and how much a friendly, honest guide means. I've sold real estate in both Indiana and Georgia, and it taught me that relationships matter more than geography.

I've also sold my own home and moved into the next one more than once, so when I help a family do the same, I've been through it myself, from both sides of the table. Selling and buying at the same time

How I help people relocate

I'm a wife and a local mom, raising a family right here in Northern Indiana. I know what it is to juggle work, kids, schedules and a move all at once — so I plan showings, deadlines and closings around real life, not the other way around.

If your Tuesday is packed, we find Wednesday. If closing day collides with everything else, we work the timing out. And fair warning: the dogs run our house, so I completely understand when a tour has to happen between school pickup and practice.

I grew up in a military family and moved every few years as a child, then several more times as an adult. I've bought and sold homes in two states, and my husband — an Army veteran — and I have used the VA loan ourselves. I'm a military spouse from a military family, not a veteran myself, but the moves are mine all the same.

That's taught me how to learn a new area fast, what questions people forget to ask, and how unsettling the in-between can feel — one home sold, the next not yet found. When you're moving, you're working with someone who has been the new person plenty of times, and remembers exactly what helped.

More than a decade in sales, then licensed in real estate since 2016: over twenty years of helping people make big decisions with confidence. Before that I worked in the environmental department of a manufacturing company.

Working in the environmental field taught me to think analytically, pay attention to details, and solve problems methodically. My years in sales taught me how to truly listen instead of simply waiting for my turn to talk.

I naturally remember the details, and I tend to anticipate potential challenges before they become problems. After more than ten years, I can usually see a delay coming — an appraisal condition, a title question, a lender document — and handle it early, often before it ever reaches you.

I've personally renovated and flipped homes, so I enjoy helping buyers look beyond cosmetic features and understand the quality, potential, and long-term value of a property.

What means the most to me is when a past client calls years later because they're buying or selling again, or when they trust me enough to refer their parents, children, coworkers, or best friends.